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| Tech Support |
| Cybernetic Networks excels in providing
multi-vendor, multi-platform computer support when clients need
it most. Cybernetic Networks computer services help keep clients' desktop and network equipment running. Our Technical Support Services address the challenges clients frequently face. By dispatching Technical Computer Engineers on-site or simulating the problem in our Configuration Center, we come up with real solutions to real problems. |
| On-site Support |
| Cybernetic Networks offers a wide
variety of on-site support options. Outsourcing Cybernetic Networks can provide your firm IT services on an outsourced basis starting at a minimum of four hours a week. Scheduling of outsource services are flexible to meet your business needs. Service Contracts Annual plans that cover workstations, servers, printers, and network operating systems simplify the process of ongoing maintenance and repair. Choose from several service levels. Troubleshooting Receive total support for networking and desktop hardware and software. See the Technology Vendors we represent. Desktop: Installation & Upgrade Memory, hard drive and OS upgrades optimize desktop performance. New system installs include custom-configuration and performance testing before delivery to ensure proper network connection. Server: Installation & Upgrade Our core competencies and expertise reside in Microsoft Server Technologies and multi-platform environments. Server installations and customization includes: messaging, directory structures, and security. Warranty We support individual manufacturer warranties with on-site support on all products that we have sold. |
| Off-site Support |
| Cybernetic Networks also offers
a wide variety of off-site support options. Depot Repair Depot services include the diagnosis and repair of laptops, printers, desktops & servers. Custom Configuration & Testing Cybernetic Networks custom configures and tests all systems prior to client delivery. These services also include system imaging to assist clients with their technology refresh. Remote Network Management Off-site monitoring and maintenance to actively resolve network issues, perform LAN administration and troubleshooting. Warranty Repair Cybernetic Networks provides warranty replacement or repair service for a number of manufacturers and handle warranty repair issues for all products we sell. |
| Phone Support |
| Phone support available 24/7 : 239 - 784-1358 |
| Email Support - |
| techsupport@cyberneticnetworks.us |
